dimanche 4 janvier 2015

Internal Server Error Message in Web Client and iOS APP

I just got this message for the first time after transferring some files to the Voyager Air 1 via USB, something I do most weeks since I purchased the drive in the spring. When I was done, I tried to access the VA via the Web Client. The screen never completely loaded. When I clicked on Videos or settings, etc., I got the Internal Server Error message. Ditto when I used the iOS app.



I Googled and found a thread from last summer detailing a similar problem. The solution then was to reload the firmware - 2.0.17. In his comments at that time Bill R, the Corsair Products Manager, says that 2.0.17 is "a "rescue" image, so it will auto-start when the drive is power-cycled."



I'm fairly sure the current firmware 2.3 will not auto-start, so I'm wondering if I should revert to 2.0.17, then update to 2.3?



BTW the DLNA server on the drive is still working, but the folders/files I just added are not there, since I could not update the DLNA Library




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