So i bought this k90 refurbished keyboard because i wasn't aware this keyboard was plagued with LED issues as at the time i trusted corsair. Within a week of owning it LEDS started to fail so i setup an RMA.
Since then i have been calling about once a week to check your stock as you guys keep giving me false dates for when you will be getting the replacements in stock. Now i wouldn't mind this if the reason i have been waiting so long wasn't stupid.
It turns out the only keyboard you will replace mine is with another refurbished keyboard you wont do a new one. So i am having to waste my time and money calling you guys because you can't be bothered to replace mine with a new one.
I have even offered to pay the retail difference in price even though i am pretty sure both keyboards are worth the same in construction cost. This is really stupid and as someone who has been a customer of corsair for many years you have lost me as a customer today. Currently own: h100i, 760T, dominator ram, h60, RM550 and cx600
I have just cancelled my RGB sabre mouse and AX PSU orders and i will be going with Mionix and EVGA instead.
I am fed up of putting up with horrible customer service from you guys it shouldn't be this hard to get a replacement keyboard especially when i am offering to pay for the difference. Even Chinese sellers on Amazon are more understanding and offer better support then you guys.
Since then i have been calling about once a week to check your stock as you guys keep giving me false dates for when you will be getting the replacements in stock. Now i wouldn't mind this if the reason i have been waiting so long wasn't stupid.
It turns out the only keyboard you will replace mine is with another refurbished keyboard you wont do a new one. So i am having to waste my time and money calling you guys because you can't be bothered to replace mine with a new one.
I have even offered to pay the retail difference in price even though i am pretty sure both keyboards are worth the same in construction cost. This is really stupid and as someone who has been a customer of corsair for many years you have lost me as a customer today. Currently own: h100i, 760T, dominator ram, h60, RM550 and cx600
I have just cancelled my RGB sabre mouse and AX PSU orders and i will be going with Mionix and EVGA instead.
I am fed up of putting up with horrible customer service from you guys it shouldn't be this hard to get a replacement keyboard especially when i am offering to pay for the difference. Even Chinese sellers on Amazon are more understanding and offer better support then you guys.
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