hello,
I finished my new build this morning, and everything was working well. I installed Windows 8.1 64-bit without issue, then installed motherboard drivers and video card drivers without issue. everything seemed stable and operational, so I started downloading things like Steam. once I was content, I turned off the PC so I could install a secondary hard drive. to finish, I installed a WD Blue Caviar 1TB drive, and buttoned the case up.
when I turned the PC back on, I received the error "CPU fan error!" and it had me enter the bios. all case fans and both radiator fans are operational as well. the Corsair logo on the pump head turns red and fades off, repeatedly. furthermore, just sitting in the bios, CPU temps have risen to 80*C+ so I have had several hard shut downs due to fear of high temps. I also have Corsair Link installed and was able to check temperatures there, but no info on pump can be found. I am afraid to do too much due to the rising temperature of the CPU, so I have limited time to make changes.
the H100i is seated well and straight on the CPU. it's also wired up per Corsair directions and on the correct CPU_Fan block and USB on a USB block.
relevant components:
Windows 8.1 64-bit
i5-4690k
ASUS Z97-Pro
Corsair H100i
EVGA GTX970
Corsair CX600M
it seems to me, the pump is not working. is this a software issue? or hardware? any input and help would be greatly appreciated.
I finished my new build this morning, and everything was working well. I installed Windows 8.1 64-bit without issue, then installed motherboard drivers and video card drivers without issue. everything seemed stable and operational, so I started downloading things like Steam. once I was content, I turned off the PC so I could install a secondary hard drive. to finish, I installed a WD Blue Caviar 1TB drive, and buttoned the case up.
when I turned the PC back on, I received the error "CPU fan error!" and it had me enter the bios. all case fans and both radiator fans are operational as well. the Corsair logo on the pump head turns red and fades off, repeatedly. furthermore, just sitting in the bios, CPU temps have risen to 80*C+ so I have had several hard shut downs due to fear of high temps. I also have Corsair Link installed and was able to check temperatures there, but no info on pump can be found. I am afraid to do too much due to the rising temperature of the CPU, so I have limited time to make changes.
the H100i is seated well and straight on the CPU. it's also wired up per Corsair directions and on the correct CPU_Fan block and USB on a USB block.
relevant components:
Windows 8.1 64-bit
i5-4690k
ASUS Z97-Pro
Corsair H100i
EVGA GTX970
Corsair CX600M
it seems to me, the pump is not working. is this a software issue? or hardware? any input and help would be greatly appreciated.
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