I recently purchased one of the latest gaming laptops from ASUS, the G751JT, which came with Windows 8.1. It did not come with an SSD, so I purchased a Corsair Force GS 240GB. I cloned the original 1 TB HDD to said SSD using the Corsair SSD Toolbox. The clone looked flawless, until I tried to install EaseUS Partition Master. Didn't even get to the prompt for the installation before Windows Explorer crashed. It would not let me shut down, not even when I CTRL+ALT+DEL'd it. I actually got an error saying that it could not be accessed.
I had to force a shutdown. Once I turned the laptop back on, after about a minute, it went to the BIOS. I originally disabled all other drives, so the computer didn't know what to do. I opted to boot back into the original HDD and figure out what the heck happened. I looked in Disk Management and the SSD is gone! I tried booting back into the BIOS and it doesn't see it. I eventually took it out of the laptop all together and tried to connect it to my husband's desktop. He couldn't see it either. He tried to reboot his computer with the SSD connected, but his computer would not boot. He unplugged the SSD and he was able to boot normally.
Since I had recently purchased this SSD from Amazon, I just opted to tell them it was defective and have them send me a replacement. Though now I'm worried it's going to happen again.
What went wrong here? What can I do to avoid this from happening again? I've already posted a thread in ROG's forum for cross reference.
P.S. First thing I did was check for firmware update on the SSD and Corsair SSD Toolbox said there was none.
I had to force a shutdown. Once I turned the laptop back on, after about a minute, it went to the BIOS. I originally disabled all other drives, so the computer didn't know what to do. I opted to boot back into the original HDD and figure out what the heck happened. I looked in Disk Management and the SSD is gone! I tried booting back into the BIOS and it doesn't see it. I eventually took it out of the laptop all together and tried to connect it to my husband's desktop. He couldn't see it either. He tried to reboot his computer with the SSD connected, but his computer would not boot. He unplugged the SSD and he was able to boot normally.
Since I had recently purchased this SSD from Amazon, I just opted to tell them it was defective and have them send me a replacement. Though now I'm worried it's going to happen again.
What went wrong here? What can I do to avoid this from happening again? I've already posted a thread in ROG's forum for cross reference.
P.S. First thing I did was check for firmware update on the SSD and Corsair SSD Toolbox said there was none.
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