The scroll wheel on my M90 went haywire about several months ago, and I'm hoping someone can assist me in RMAing it before the warranty's expiration. I was going to post on the support system, but after reading RAM GUY's sticky post in the customer care section, I figured I'd try here first.
I've had it nearly 2 years now, but I used a different mouse almost exclusively for ~ the first year of ownership, meaning that the wheel died with way less than a year of light use.:eek: I tried re-installing the driver/firmware and cleaning it, but it's definitely shot. Very disappointing :(:
I would have done an RMA a lot sooner, but I'm not sure if I'll be able to pay (or if it's even worth paying) shipping costs, as I'm currently unemployed. Will I have to pay shipping one way, or both ways? Do I need to send it in the original box? (I think I tossed it)
Sorry for the long post, but I wanted to describe the full situation in detail. Any help with the RMA would be greatly appreciated; Thank you.
I've had it nearly 2 years now, but I used a different mouse almost exclusively for ~ the first year of ownership, meaning that the wheel died with way less than a year of light use.:eek: I tried re-installing the driver/firmware and cleaning it, but it's definitely shot. Very disappointing :(:
I would have done an RMA a lot sooner, but I'm not sure if I'll be able to pay (or if it's even worth paying) shipping costs, as I'm currently unemployed. Will I have to pay shipping one way, or both ways? Do I need to send it in the original box? (I think I tossed it)
Sorry for the long post, but I wanted to describe the full situation in detail. Any help with the RMA would be greatly appreciated; Thank you.
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