Hi Support,
I bought my H80i unit almost 2 years ago. I stopped using it for a while as I upgraded to the H100i, However when I installed the unit on this test build, It doesn't seem to be functioning properly.
The problems I seem to be having are..
> Faulty LED. Can't change colours, only green or off if I'm lucky. Most of the time the light just flickers or just won't work.
> The unit started smoking which I have never seen before of any Corsair product (it actually really surprised and scared me).
> When I installed the y cable into the header, The header snapped clean off the block, ruining the y cable with it. I have to use motherboard headers for now.
I've very rarely ever had a problem with Corsair products, So I just took it as having very bad luck when I got this unit haha. I tried to make do with what I had but I think the pump is now starting to fail.
I tried talking to PCCG (Australia), But they were no help at all. I was hoping that if I talk to Corsair directly, they might be able to replace it or fix it.
If I post the unit to Corsair in California, It's going to cost me almost as much as the unit itself when I bought it...
Submitted an RMA ticket.
Ticket#: 6553363
Part#: CW-9060008-WW
I'll upload the video tomorrow arvo,
Cheers :3
I bought my H80i unit almost 2 years ago. I stopped using it for a while as I upgraded to the H100i, However when I installed the unit on this test build, It doesn't seem to be functioning properly.
The problems I seem to be having are..
> Faulty LED. Can't change colours, only green or off if I'm lucky. Most of the time the light just flickers or just won't work.
> The unit started smoking which I have never seen before of any Corsair product (it actually really surprised and scared me).
> When I installed the y cable into the header, The header snapped clean off the block, ruining the y cable with it. I have to use motherboard headers for now.
I've very rarely ever had a problem with Corsair products, So I just took it as having very bad luck when I got this unit haha. I tried to make do with what I had but I think the pump is now starting to fail.
I tried talking to PCCG (Australia), But they were no help at all. I was hoping that if I talk to Corsair directly, they might be able to replace it or fix it.
If I post the unit to Corsair in California, It's going to cost me almost as much as the unit itself when I bought it...
Submitted an RMA ticket.
Ticket#: 6553363
Part#: CW-9060008-WW
I'll upload the video tomorrow arvo,
Cheers :3
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