Hey whats up guys!
So I was wondering if I could get some help finding out if I got a dud keyboard OOTB or if something is wrong on my end.
To begin with my brother just bought me this keyboard and I got it in the mail yesterday. I plugged it into my comp and my computer said it was not recognized. It lights up but cannot type.
I downloaded the utility and that says there is no device attached and I cannot update firmware because that also says no device. I plugged them into both 3.0 and 2.0 usb with the same results. Lights working but cannot type.
I have a logitech keyboard that works and I am using to type this. It works fine.
My computer specs are these.
Operating System
Windows 7 Home Premium 64-bit SP1
CPU
Intel Core i7 2600K @ 3.40GHz 40 °C
Sandy Bridge 32nm Technology
RAM
8.00GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
Motherboard
ASRock Z68 Extreme3 Gen3 (CPUSocket) 31 °C
Graphics
ASUS MX239 (1920x1080@60Hz)
Intel HD Graphics 3000 (ASRock)
2048MB ATI AMD Radeon HD 6900 Series (ATI AIB) 45 °C
Storage
119GB M4-CT128M4SSD2 ATA Device (SSD)
931GB Seagate ST31000528AS ATA Device (SATA) 29 °C
Optical Drives
DTSOFT Virtual CdRom Device
ATAPI DVD A DH16AAS ATA Device
Audio
Realtek High Definition Audio
PLEASE HELLLLPPP!!! ty
So I was wondering if I could get some help finding out if I got a dud keyboard OOTB or if something is wrong on my end.
To begin with my brother just bought me this keyboard and I got it in the mail yesterday. I plugged it into my comp and my computer said it was not recognized. It lights up but cannot type.
I downloaded the utility and that says there is no device attached and I cannot update firmware because that also says no device. I plugged them into both 3.0 and 2.0 usb with the same results. Lights working but cannot type.
I have a logitech keyboard that works and I am using to type this. It works fine.
My computer specs are these.
Operating System
Windows 7 Home Premium 64-bit SP1
CPU
Intel Core i7 2600K @ 3.40GHz 40 °C
Sandy Bridge 32nm Technology
RAM
8.00GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
Motherboard
ASRock Z68 Extreme3 Gen3 (CPUSocket) 31 °C
Graphics
ASUS MX239 (1920x1080@60Hz)
Intel HD Graphics 3000 (ASRock)
2048MB ATI AMD Radeon HD 6900 Series (ATI AIB) 45 °C
Storage
119GB M4-CT128M4SSD2 ATA Device (SSD)
931GB Seagate ST31000528AS ATA Device (SATA) 29 °C
Optical Drives
DTSOFT Virtual CdRom Device
ATAPI DVD A DH16AAS ATA Device
Audio
Realtek High Definition Audio
PLEASE HELLLLPPP!!! ty
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