Cannot update my Voyager Air (1st gen)

Dear all,



I am writing this post because I need some help regarding the update procedure of my voyager.



About one week ago I opened a ticket with the corsair support but I did not received an answer yet.



Here's my problem:

I have a Voyager Air drive with fw version 1.2.2 and I want to update to the latest one in order to connect from my iPhone and stream files such as photos and movies. I tried to update the drive following the instructions that are found within the folder with the update firmware but when I disconnect the hard disk and switch it back on the wifi light does not blink (opposite of what is written in the instructions) and it will not update.



I tried with various firmware updates such as the 1.2.7, the 2.0.17 and the newest one, the 2.1.2 but they all give me the same problem.



Any idea on what can I do in order resolve this issue?



Thank you,

Carlo. :D:



NOTE: It is formatted in FAT32 because I need it to work on both Windows and Mac and I cannot format it since I have all my photos and documents on it and no space anywhere else.