Would you like to work for Corsair?

Hi,

We have an opening for a Technical Support Specialist, and telecommuting options are available!

Quote:

Position Summary, Responsibilities and Expectations: Provide end-user technical support via phone, email, chat, forums, social media, and customer support tools. May on occasion provide technical assistance worldwide. Validate Return Merchandise Authorizations (RMAs) and assist with processing. Assist in verifying system compatibility challenges (i.e. motherboard or memory) with resellers, distributors and system integrators. Actively monitor and administrate forum activity. Proactively communicate trend issues to R&D, Engineering and Product Marketing. Analyze customer satisfaction metrics to understand and implement process changes for improvements. Maintain professional internal and external relationships that meet Corsair’s core values. Establish and maintain effective working team relationships with all departments. Possess customer-centric skills and communicate effectively with customers.

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