Hi, i need your help.
On 2/7/2014 jarrad create RMA 6400938 (ticket 6348204) and request a prepaid shipping label.Few days later the parcel was collected by the UPS driver at my home. UPS driver asked me the shipping label, but UPS has not sent it to me. The driver told me: no problem i'll create a new one, give me destination address.
Today i have received an invoice payment from UPS for an amount of EUR 77,21.
I dont want to pay the UPS invoice because it was a prepaid shipping parcel (a defect new 8 gb usb flash voyager).
Please let me know how to proceed.
Thanks in advance
Gian Paolo
On 2/7/2014 jarrad create RMA 6400938 (ticket 6348204) and request a prepaid shipping label.Few days later the parcel was collected by the UPS driver at my home. UPS driver asked me the shipping label, but UPS has not sent it to me. The driver told me: no problem i'll create a new one, give me destination address.
Today i have received an invoice payment from UPS for an amount of EUR 77,21.
I dont want to pay the UPS invoice because it was a prepaid shipping parcel (a defect new 8 gb usb flash voyager).
Please let me know how to proceed.
Thanks in advance
Gian Paolo
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