Two weeks ago you received my 900D, my ticket number is 6461693. The insured shipping via DHL costed me 42€. A few days after I checked the Tracking number and saw that you received the Case, I wrote a comment in my ticket section. I asked how long it would take until you ship the replacement. I got the answer that you did not receive it but this could be due to a delay in your System. My ticket was transferred to the RMA Department and I was told that they would reply to me shortly. A few days later without getting a reply I asked again. This has been over a week now and I still got no answer and no case. So what is going on?
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