lundi 26 mai 2014

What is going wrong with my RMA?

Two weeks ago you received my 900D, my ticket number is 6461693. The insured shipping via DHL costed me 42€. A few days after I checked the Tracking number and saw that you received the Case, I wrote a comment in my ticket section. I asked how long it would take until you ship the replacement. I got the answer that you did not receive it but this could be due to a delay in your System. My ticket was transferred to the RMA Department and I was told that they would reply to me shortly. A few days later without getting a reply I asked again. This has been over a week now and I still got no answer and no case. So what is going on?




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