to get a reply when you submit a ticket?
I started a ticket, 6468995 on 5/18. 3 days later, I figured I would be better to request an RMA, ticket 6470148. I wasn't aware when I tried for an RMA that a new ticket would be generated so it now looks like I may have done the same thing twice.
Isn't 4 working days a bit long to wait when your SSD drive went to crap? I need this to work from home so I had to run to BestBuy and get whatever they had available to get me running again.
It's really sad that other than a generated reply that your ticket was started, there is not a peep after 4 full days.
I have a number of systems with Corsair hardware and love the hardware but I now wonder what will happen if 4 systems of Corsair hardware start going belly up when only a few months into warranty.
C'mon guys, busy is busy but I have time to reply to my customers via email in a much shorter time frame.
I started a ticket, 6468995 on 5/18. 3 days later, I figured I would be better to request an RMA, ticket 6470148. I wasn't aware when I tried for an RMA that a new ticket would be generated so it now looks like I may have done the same thing twice.
Isn't 4 working days a bit long to wait when your SSD drive went to crap? I need this to work from home so I had to run to BestBuy and get whatever they had available to get me running again.
It's really sad that other than a generated reply that your ticket was started, there is not a peep after 4 full days.
I have a number of systems with Corsair hardware and love the hardware but I now wonder what will happen if 4 systems of Corsair hardware start going belly up when only a few months into warranty.
C'mon guys, busy is busy but I have time to reply to my customers via email in a much shorter time frame.
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