My ticket number is: 6391370 (from the 30th of January)
Since the ticket system doesn't have any effect i choose to write here.
It has been almost 5 months waiting now. My mouse started to give problems and i sent it for repairs.
Many messages later i'm still waiting. Sometimes over a month passes by and don't get any answer.
First they couldn't find my package, then my mouse didn't exist in Europe anymore and couldn't be fixed. Then i was going to be sent a new one. The last message is:
"By: Jelaide O. (6/2/2014 12:37 PM)
Hello Miguel,
Thank you for your confirmation. Your replacement will ship within 1-2 business days."
That is 20 days ago already.
As usual, i write and don't get an answer.
This is unacceptable.
Since the ticket system doesn't have any effect i choose to write here.
It has been almost 5 months waiting now. My mouse started to give problems and i sent it for repairs.
Many messages later i'm still waiting. Sometimes over a month passes by and don't get any answer.
First they couldn't find my package, then my mouse didn't exist in Europe anymore and couldn't be fixed. Then i was going to be sent a new one. The last message is:
"By: Jelaide O. (6/2/2014 12:37 PM)
Hello Miguel,
Thank you for your confirmation. Your replacement will ship within 1-2 business days."
That is 20 days ago already.
As usual, i write and don't get an answer.
This is unacceptable.
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