Well, to Corsair your 2 business day response time is a total lie as I submitted a ticket about the problem on the 18th of June 2014. To those who are wise and helpful here is a paste of my ticket I still have open with Corsair about my unfortunate problem with a great mouse I've had for a year and a half.
[Paste]
o Corsair,
My Corsair M90 Mouse has been working strong for the last year and a half since I bought it from Newegg until recently. The problem is anytime my computer awakens from sleep mode/restarts/turns on after being shutdown the mouse with turn on briefly during the initial loading phase of windows but then turn off. From there I have to use a different mouse to log in and then I unplug my corsair m90 and then plug it back in to get it to work, but only before I run the m90 setup 1.0.0.37 software. When this problem originated a few days ago I orginally uninstalled all drivers/firmware and did a restart by downloading the newest software for the mouse. But at first the FwUpdater v1.12 wouldn't even recognize the mouse and the one time it did it said the flash memory failed. To resolve that I ran the m90 setup and bam the mouse was recognized and the firmware was successful. And I was hoping that was the end of it but no everytime the computer is rebooted I must redo it all.
[Paste] Additional Comments.
3 days later the m90 still gives me these problems.
Furthermore just as a continuation I woke my computer up from sleep mode and the mouse is lit up but the cursor will not move.
Additional Current Comments.
Today all I seem to have to do since the last two sleep mode awakens has been to unplug the usb for the m90 and plug it back in and both times windows installed the driver successfully even when the mouse was lit up but the cursor wouldn't move but as soon as the driver which I have installed already is installed through the automatic windows thing the mouse works, what the hell?
[End]
I really love the mouse. But I wish it hadn't started doing this, please anyone if you can help I'm open ears.
Ticket #6483828
[Paste]
o Corsair,
My Corsair M90 Mouse has been working strong for the last year and a half since I bought it from Newegg until recently. The problem is anytime my computer awakens from sleep mode/restarts/turns on after being shutdown the mouse with turn on briefly during the initial loading phase of windows but then turn off. From there I have to use a different mouse to log in and then I unplug my corsair m90 and then plug it back in to get it to work, but only before I run the m90 setup 1.0.0.37 software. When this problem originated a few days ago I orginally uninstalled all drivers/firmware and did a restart by downloading the newest software for the mouse. But at first the FwUpdater v1.12 wouldn't even recognize the mouse and the one time it did it said the flash memory failed. To resolve that I ran the m90 setup and bam the mouse was recognized and the firmware was successful. And I was hoping that was the end of it but no everytime the computer is rebooted I must redo it all.
[Paste] Additional Comments.
3 days later the m90 still gives me these problems.
Furthermore just as a continuation I woke my computer up from sleep mode and the mouse is lit up but the cursor will not move.
Additional Current Comments.
Today all I seem to have to do since the last two sleep mode awakens has been to unplug the usb for the m90 and plug it back in and both times windows installed the driver successfully even when the mouse was lit up but the cursor wouldn't move but as soon as the driver which I have installed already is installed through the automatic windows thing the mouse works, what the hell?
[End]
I really love the mouse. But I wish it hadn't started doing this, please anyone if you can help I'm open ears.
Ticket #6483828
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