Ticket Number 6484944 h60 issue

Hi



i think the h60 is leaking as keep getting a strong anti-freeze smell but i cant see it nothing on the block pipes or anywhere



i have a ticket open (Ticket 6484944) for the last 5 days but no one has looked at as yet .. is the bloke on his hoildays ;)



Just wonder what has happen to the support guy as I have an open ticket untouched for 5 days ???



Ticket Number 6484944