Vegeance 2000 cracked i did RMA no answer

I bought one vegeance 2000 headset from amazon the first pair which i receive got dongle problem whit blue screen, the second pairs got an issue many others ppl are having, the plastic on the inner side of my Vengeance 2000's cracked. This seems to be an extremely common issue after looking on several retailer's online reviews tab, and looking at the Corsair forums.



The ticket number is this #6485458 please help me.