I'll try to keep this short...
I had a pair of CORSAIR 8GB ram (total 16GB - rated@1.5Volt) my previous notebook that did not work for my new laptop as it requires 1.35Volt.
I requested for the change to a 1.35volt. CORSAIR was kind enough to approval this one-time change.
However, after a few to-and-fro shipment, I still did not get the correct part.
I was issued another ticket for this exchange.
Shipped out the ram on 16-Jan-2015.
The UPS updated delivery signed on 19-Jan-2015.
I attached the "proof of deliver" screenshot in this ticket on 21-Jan-2015.
Did not receive further update since 21-Jan-2015.
Been going back to this ticket to request for a status update buy there is no response from CORSAIR customer service.
It would be great if CORSAIR can expedite the shipment for the exchange ram.
The rma@corsairmemory.com email does not work and I have to leave a comment here seeking for CORSAIR's help.
I had a pair of CORSAIR 8GB ram (total 16GB - rated@1.5Volt) my previous notebook that did not work for my new laptop as it requires 1.35Volt.
I requested for the change to a 1.35volt. CORSAIR was kind enough to approval this one-time change.
However, after a few to-and-fro shipment, I still did not get the correct part.
I was issued another ticket for this exchange.
Shipped out the ram on 16-Jan-2015.
The UPS updated delivery signed on 19-Jan-2015.
I attached the "proof of deliver" screenshot in this ticket on 21-Jan-2015.
Did not receive further update since 21-Jan-2015.
Been going back to this ticket to request for a status update buy there is no response from CORSAIR customer service.
It would be great if CORSAIR can expedite the shipment for the exchange ram.
The rma@corsairmemory.com email does not work and I have to leave a comment here seeking for CORSAIR's help.
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