mercredi 25 juin 2014

How long for support?

Hey guys,



Was just wondering how long it takes for Corsair to answer a RMA ticket? I requested it earlier today and still haven't heard anything.



Is this usual for them? I recently dealt with Gigabyte and the longest I had to wait for an email back was 4 minutes which is amazing and I'm not expecting anything that quick but it's been around 5-6 hours.



Also tried Live Chat (which said it was online) but I was waiting for over 40 minutes for it connect.



Just anxious to get it resolved as I need it for business :sigh!:



Ticket number is 6486371




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