Hi everyone, I'm currently building a new system to replace my current build. I'm no stranger to Corsair products, I use them now and I've used them in the past to great performance and satisfaction, but I've never gone through any RMA processes and I'm worried about the whole thing. So, I have two questions:
1) Do Corsair warranties protect me as a buyer (being myself from outside of the US)?
2) Can I opt for a full refund instead of a replacement? | Provided that I follow Corsair RMA indications to the letter, return the malfunctioning item, an investigation is carried out and the product is found to be faulty.
I'm not trying to pull a scam here by later claiming that my H100i pump exploded, wreaking havoc while destroying my whole system, but I guess that's something they'll discern during the process of replacement/refund.
The reason I'd like to know if a full refund is an option (in case of failure), is not because I wouldn't want to buy a Corsair product ever again (**** happens), but the nature of customs here in Argentina is difficult with heavily-imposed import-substitution policy systems that some times require ridiculously excessive amounts of paperwork clearance. This wouldn't be much of a problem if I lived in a big city, but I'm actually from a small town in the province of Córdoba, Argentina making it difficult to adhere to the bureaucratic process imposed by this kind of legal procedures.
Anyway, know that whatever the answer is, I don't believe it will change any component in my build nor change the way I view Corsair as company. I just would like to know, beforehand, if I should even try to RMA a faulty product.
Current Build ;):
It's a great PC and has served me well for the past few years, but I believe it's time for a more power-efficient, small and elegant mATX build with a single GPU.
Next Build :o:
This is my next build and I'm very excited about it. I hope you like it.
Thanks.
1) Do Corsair warranties protect me as a buyer (being myself from outside of the US)?
2) Can I opt for a full refund instead of a replacement? | Provided that I follow Corsair RMA indications to the letter, return the malfunctioning item, an investigation is carried out and the product is found to be faulty.
I'm not trying to pull a scam here by later claiming that my H100i pump exploded, wreaking havoc while destroying my whole system, but I guess that's something they'll discern during the process of replacement/refund.
The reason I'd like to know if a full refund is an option (in case of failure), is not because I wouldn't want to buy a Corsair product ever again (**** happens), but the nature of customs here in Argentina is difficult with heavily-imposed import-substitution policy systems that some times require ridiculously excessive amounts of paperwork clearance. This wouldn't be much of a problem if I lived in a big city, but I'm actually from a small town in the province of Córdoba, Argentina making it difficult to adhere to the bureaucratic process imposed by this kind of legal procedures.
Anyway, know that whatever the answer is, I don't believe it will change any component in my build nor change the way I view Corsair as company. I just would like to know, beforehand, if I should even try to RMA a faulty product.
Current Build ;):
Quote:
Originally Posted by Current Build • CPU: Intel Core i7 2600K @ 3.40GHz • RAM: Corsair Vengeance 32GB @ 1600MHz (4x8GB) • MOBO: ASUSTeK P8Z68-V PRO (LGA1155) • COOLING: Intel default CPU Cooler • FANS: Case-included fans • GPU: GeForce GTX 580 3GB (x2) • SSD: Corsair Force GS ATA Device SSD 240GB • HDD: Western Digital WD Blue 1TB 7200rpm (x2) • CASE: Cooler Master 690 II Advanced • PSU: Cooler Master 1000W (non-modular) |
It's a great PC and has served me well for the past few years, but I believe it's time for a more power-efficient, small and elegant mATX build with a single GPU.
Next Build :o:
Quote:
Originally Posted by Next Build • CPU: Intel Core i7 4790K @ 4.40 GHz • RAM: Corsair Dominator Platinum 4x8GB (32GB) @ 2400MHz • MOBO: ASUS Maximus VII Gene (LGA1150) • GPU: ASUS STRIX GTX 980 • SSD: Samsung 850 PRO 256GB (x2) • HDD: Western Digital WD Blue 1TB 7200rpm (x2) | from current build • CASE: Corsair Obsidian 350D (Windowed) • COOLING: Corsair Hydro H100i • FANS1: Corsair SP Performance Coolers (x4) • FANS2: Corsair AF Quiet (x2) • PSU: Corsair AX860i • SPEAKERS: Creative T40 Series II |
This is my next build and I'm very excited about it. I hope you like it.
Thanks.
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