Hi,
I recently requested my wireless corsair vengeance headphones to be replaced under warranty. Corsair obliged, however they only sent me the USB receiver without the headphones. When I told them about the mix up, I was told that I was supposed to have been given headphones as well as the USB receiver and that my RMA ticket would be transferred to the customer service people. Since that last message, I haven't received a response in nearly two weeks.
What can I do from here? I feel like I've wasted a lot of time and effort on this and I'm considering just going to the ombudsman.
I recently requested my wireless corsair vengeance headphones to be replaced under warranty. Corsair obliged, however they only sent me the USB receiver without the headphones. When I told them about the mix up, I was told that I was supposed to have been given headphones as well as the USB receiver and that my RMA ticket would be transferred to the customer service people. Since that last message, I haven't received a response in nearly two weeks.
What can I do from here? I feel like I've wasted a lot of time and effort on this and I'm considering just going to the ombudsman.
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