Hello everyone.
I have been enjoying my K70-RGB for about 2 weeks now :cool:. Everything was perfect, except the last few days I've noticed a few keys will not change color (they were fine up until recently). They are stuck with a light blue color.
I have tried two different computers (one with Windows 8.1, the other with Windows 7) and have completely erased all my appdata folder. I have also tried every configuration of USB2 and USB3 ports. I have also deleted all profiles, created a new one, erased all lighting groups.
I am running CUE 1.1.57 on both computers, the firmware is 1.13 and status indicated it is "working normally"
The first computer is running Windows 8.1, Asus Maximum VII Hero, Core i7-4790k, 16gb RAM. The other computer is a Lenovo t440p notebook, core i5, 4gb ram. On the desktop, I have tried both the on-motherboard usb3.0 and 2.0 ports as well as my case's front usb3.0 and 2.0 ports.
I've attached a couple pictures which show the issue. Is this keyboard defective? Does Corsair offer a free RMA? I can RMA through Newegg, but they want me to pay $15+ for shipping.
By the way, are there links to older versions of the firmware? I'd like to try that as well.
Thank you for reading!
I have been enjoying my K70-RGB for about 2 weeks now :cool:. Everything was perfect, except the last few days I've noticed a few keys will not change color (they were fine up until recently). They are stuck with a light blue color.
I have tried two different computers (one with Windows 8.1, the other with Windows 7) and have completely erased all my appdata folder. I have also tried every configuration of USB2 and USB3 ports. I have also deleted all profiles, created a new one, erased all lighting groups.
I am running CUE 1.1.57 on both computers, the firmware is 1.13 and status indicated it is "working normally"
The first computer is running Windows 8.1, Asus Maximum VII Hero, Core i7-4790k, 16gb RAM. The other computer is a Lenovo t440p notebook, core i5, 4gb ram. On the desktop, I have tried both the on-motherboard usb3.0 and 2.0 ports as well as my case's front usb3.0 and 2.0 ports.
I've attached a couple pictures which show the issue. Is this keyboard defective? Does Corsair offer a free RMA? I can RMA through Newegg, but they want me to pay $15+ for shipping.
By the way, are there links to older versions of the firmware? I'd like to try that as well.
Thank you for reading!
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