mercredi 1 octobre 2014

CX750M noise issue

Hi,



As the topic says im having issues with the noise from my PSU. The system was built less than a month ago and the PSU is much louder than anything in my case, even under low load, when im running games it gets even worse.



I did contact customer support about this, they asked me to check a different outlet, bios settings and if possible another graphics card, i checked everything, sound is still there, also tried using a friends PSU and you can barely hear it under full load with the case open.



After checking everything i contacted the store i bought it from and received a replacement, the replacement had worse noise and also caused the system to restart randomly giving me a Asus anti-surge warning each time after restarting. So i had to get another replacement (this is the third cx750 psu im on), no power surge issues so far, but the noise is not any better, possibly worse than the first one i had.



At this point i contacted customer support again, had to make a ticket since phone support could not help and was offered a RMA (#6529820), but i am unsure if there is any point in getting another replacement unit, especially since i live in Europe and postage costs would be at least 20-30 euro and with this money i could buy a gold rated unit from another manufacturer (store already offered a refund so i can buy something else).



So since customer support doesn't seem to be able to offer anything except a RMA, im asking for help here. Should i try the 4th unit and hope i get lucky or just get another PSU?



Thank you for the help in advance.




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