mercredi 26 mars 2014

Vengeance 2100 audio keeps dropping out. At a loss on what to do

I purchased this headset roughly 3 months ago and the audio keeps cutting out when playing games, sometimes a good 10 seconds before it comes back. Very aggravating. Here is what I tried/tested:



- Tried multiple headset driver versions

- Tried multiple USB ports (Own a Asus Maximus Gene Z IV MB)

- Tried plugging the bluetooth connector directly in my USB port on the PC instead of using the cradle

- Moved the cradle around to check for interference

- Turned off Legacy UBS support in BIOS

- Updated all chipset drivers for my MB

- I am not seeing the blue light go out on the receiver when the audio drops.

- Went back to my Logitech G500 and no audio drops occurred



The drop-out happens in a lot of games, in particular Diablo 3.



I honestly don't know what more to do. I cannot return it to Fry's as it's beyond 30 days. What would I need to do to RMA this? Do you even think a new headset would be much better? I see others with audio drop-out issues.



Help!




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